Complain about Hirsburnner


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Posted by Cheung Ying Hung on April 11, 2002 at 10:47:56:

I am Tuba Player from HK and I had ordered two tubas from Hirsburnner through a company in HK at October 2000.
However, I never recieved any information about my tubas order.
I had send E-mail again and again since October 2001, but Hirsburnner Company only reply me one time at December! ( two Months after I send E-mail at First Time)!
And I send E-mail and Fax again in this few months, but they never reply !
I don't know what problem Hirsburnner Company have !
Hirsburnner reply E-mail to my Friend who is Professional Tuba player in HK and he uses Hirsburnner tubas.But never reply me.
Anyway, I can wait for Hirsburnner tubas , but I can't accept their attidude to me.
I am waiting for Hirsburnner already 18 months, Do anyone think that it is resonable ?
I had send more than ten times E-mail and 5 time fax. But They never reply.



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