Posted by MARK on April 11, 2002 at 11:32:56:
In Reply to: Complain about Hirsburnner posted by Cheung Ying Hung on April 11, 2002 at 10:47:56:
Have you complained to the HK dealer who is between you and Hirsbrunner? The HK company should be working on your behalf to earn their commission on the purchase of the Tubas!
If I understand the arrangement correctly, Hirsbunner is selling the Tubas to the dealer, not to you directly. The HK company will likely have more influence on Hirsbrunner than an individual player would.
It is even possible that your dealer is the problem. I used to work for an instrument dealer, and know that the Manufacturer will hold-back an order if the dealer has not paid their bills.
Good luck, and sorry to hear of your troubles! I hope it is worth the wait.
- Mark Mazak